We’re often asked by clients about what information they need to include on their ecommerce website so we thought we’d post a link to a document produced by the Australian Government Treasury Department.

Ecommerce Guidelines and E-Commerce Checklist

In summary, the guidelines run through:

• Fair business practices
• Accessibility
• Disability access
• Advertising and marketing
• Engaging with minors
• Identifying your business
• Conclusion of contract
• Privacy
• Payment
• Security and authentication
• Internal complaint handling
• External dispute resolution
• Applicable law and reform